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Check to see if The Pensions Ombudsman can help you

Welcome to The Pensions Ombudsman. We are an independent organisation set up by law to deal with pension complaints. We look at the facts without taking sides and our service is free.

Check to see if we can help you with a complaint or dispute about a pension scheme provided by your employer or a pension you have set up yourself.

We can also help if you have a complaint about a decision made by the Pension Protection Fund or the Financial Assistance Scheme.

See if we can help

 
Male Volunteer

Interested in volunteering?

We have a volunteer network of over 200 pension professionals who help us to resolve complaints at an early stage. Our volunteers are highly experienced experts in their field. We offer training and technical support to help with their professional development. 

Learn more about volunteering

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Had a complaint made about you?

If someone has made a complaint against you we will be fair and impartial and look at both sides of the situation before making a decision.

Responding to a complaint

What’s new

news

Notice of oral hearing

Date: 24 November 2020
publications

Corporate Plan 2020-2023

Publication type: Corporate plans
Date: 14 July 2020
publications

Annual Report and Accounts 2019-20

Publication type: Annual reports
Date: 16 July 2020