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About us

About us

We are an independent organisation set up by law to investigate complaints or disputes about pension schemes.

We can also help if you have a complaint about a decision made by the Pension Protection Fund or the Financial Assistance Scheme.

Find out more about who we are and what we do

We are completely independent and impartial. We look at the facts without taking sides and our service is free.

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What we do

Explore the role of The Pensions Ombudsman, what we can and cannot do, our governance and our vision, aims and values.

Learn more about The Pensions Ombudsman

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Who we are

Find out more about who we are and how we are structured.

Learn about who we are