Contact us

The Money and Pensions Service was set up by the Government in 2019 and brings together the three financial guidance bodies listed below:

•  The Money Advice Service offers free and impartial money advice:
  • advice and guides to help improve your finances
  • tools and calculators to help keep track and plan ahead
  • support over the phone and online
  • Telephone: 0800 138 7777 Typetalk: 18001 0800 915 4622
• The Pensions Advisory Service provides free, professional, independent and impartial advice about pensions.
  • Telephone: 0800 011 3797
• Pension Wise offers free and impartial government guidance about your defined contribution pension options. You can book an appointment to discuss:
  • your pension options
  • tax
  • which options might be suitable for you
  • what you can do next.
  • Telephone: 0800 138 3944

The Pension Protection Fund was set up by the Government to protect people with a defined benefit pension when an employer becomes insolvent.

Telephone: 0345 600 2541

Textphone:  0845 600 2542

The Financial Assistance Scheme was set up to protect members who have defined benefit pension schemes.

The Fraud Compensation Fund can help if a workplace pension scheme has suffered a loss due to dishonesty.

The Pensions Regulator for information on how the pensions industry is regulated and information on automatic enrolment.

The Pension Service for information about State Retirement Pension including eligibility, claims, payments and complaints