We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Our publications

Results: 236 publications found

  • Sort A – Z
  • Sort Z – A
  • Publication Date Asc
  • Publication Date Desc
Filter publications

  • Corporate Plan 2022-2025

    Type: Corporate plans
    Date:
    Our Corporate Plan outlines our strategic direction for the next three years along with our priorities for the current year.

  • Transparency June 2022

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Transparency May 2022

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • The Pensions Ombudsman’s (TPO) approach to McCloud and Sargeant age discrimination complaints

    Type: Leaflets and factsheets
    Date:
    This note sets out: a brief background of the issues; TPO’s view on what affected members and schemes can do now; and TPO’s present approach to complaints and disputes concerning these issues.

  • Annual Report and Accounts 2021/22

    Type: Annual reports
    Date:
    Our Annual Reports look at what we have achieved over the previous year and includes performance data and summaries of investigations we have carried out over the year.

  • Transparency April 2022

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Register of Interests 2022/23

    Type: Information and governance
    Date:
    The register of interests outlines the relevant external interests that each of our Ombudsmen Operational Executive and Corporate Board members hold.

  • Register of Interests 2021/22

    Type: Information and governance
    Date:
    The register of interests outlines the relevant external interests that each of our Ombudsmen Operational Executive and Corporate Board members hold.

  • Transparency February 2022

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Transparency March 2022

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • The Early Resolution Service

    Type: Leaflets and factsheets
    Date:

    This factsheet is guidance about The Pensions Ombudsman’s Early Resolution Service (ERS) explaining what it is, how it operates and options the parties to a complaint have.

  • Complaining to the party/parties at fault

    Type: Leaflets and factsheets
    Date:
    Before The Pensions Ombudsman will investigate a complaint, you must have first tried to resolve matters with the party or parties you think are at fault. View this factsheet for further information.