Our publications

Results: 192 publications found

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  • Signposting to The Pensions Ombudsman

    Type: Leaflets and factsheets
    Date:

    Find wording you can use on your website and elsewhere to signpost customers to The Pensions Ombudsman.

  • Transparency August 2020

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Complaining to TPO on behalf of a deceased’s estate

    Type: Leaflets and factsheets
    Date:

    Find out more about the process when complaints come to us on behalf of a deceased estate.

  • Transparency July 2020

    Type: Expenditure reports
    Date:

    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Register of Interests 2020/21

    Type: Information and governance
    Date:
    The register of interests outlines the relevant external interests that each of our Ombudsmen Operational Executive and Corporate Board members hold.

  • Register of interests 2019/20

    Type: Information and governance
    Date:
    The register of interests outlines the relevant external interests that each of our Ombudsmen Operational Executive and Corporate Board members hold.

  • Annual Report and Accounts 2019-20

    Type: Annual reports
    Date:
    Our Annual Reports look at what we have achieved over the previous year and includes performance data and summaries of investigations we have carried out over the year.

  • Organisation Chart August 2020

    Type: Information and governance
    Date:
    Download our organisation chart that shows how we are structured.

  • Corporate Plan 2020-2023

    Type: Corporate plans
    Date:

    Our Corporate Plans outline our strategic direction for the next three years along with our priorities for the coming year.

  • Transparency June 2020

    Type: Expenditure reports
    Date:

    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Covid-19 Planning Return to Work Risk Assessment

    Type: Information and governance
    Date:

    View our detailed risk assessment that will be updated, as necessary, according to government and NHS guidance as we move through the stages of Covid-19.

  • Transparency May 2020

    Type: Expenditure reports
    Date:

    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).