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Results: 236 publications found

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  • Corporate Plan 2022-2025

    Type: Corporate plans
    Date:
    Our Corporate Plan outlines our strategic direction for the next three years along with our priorities for the current year.
  • Transparency June 2022

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).
  • Transparency May 2022

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).
  • The Pensions Ombudsman’s (TPO) approach to McCloud and Sargeant age discrimination complaints

    Type: Leaflets and factsheets
    Date:
    This note sets out: a brief background of the issues; TPO’s view on what affected members and schemes can do now; and TPO’s present approach to complaints and disputes concerning these issues.
  • Annual Report and Accounts 2021/22

    Type: Annual reports
    Date:
    Our Annual Reports look at what we have achieved over the previous year and includes performance data and summaries of investigations we have carried out over the year.
  • Transparency April 2022

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).
  • Register of Interests 2022/23

    Type: Information and governance
    Date:
    The register of interests outlines the relevant external interests that each of our Ombudsmen Operational Executive and Corporate Board members hold.
  • Register of Interests 2021/22

    Type: Information and governance
    Date:
    The register of interests outlines the relevant external interests that each of our Ombudsmen Operational Executive and Corporate Board members hold.
  • Transparency February 2022

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).
  • Transparency March 2022

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).
  • The Early Resolution Service

    Type: Leaflets and factsheets
    Date:

    This factsheet is guidance about The Pensions Ombudsman’s Early Resolution Service (ERS) explaining what it is, how it operates and options the parties to a complaint have.

  • Complaining to the party/parties at fault

    Type: Leaflets and factsheets
    Date:
    Before The Pensions Ombudsman will investigate a complaint, you must have first tried to resolve matters with the party or parties you think are at fault. View this factsheet for further information.