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Henley Retirement Benefit Scheme (PO-4414)

Complainant: Mr Mark Crossland
Complaint Topic: Pension liberation
Ref: PO-4414
Outcome: Upheld
Respondent: Omni Trustees Ltd
Type: Pension complaint or dispute
Date:

Complaint summary

Mr Crossland complains that Omni has refused to act on his request to transfer his benefits out of the Henley Retirement Benefit Scheme (the Henley Scheme).

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