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Lloyds TSB Group Pension Scheme No.2 (PO-23007)

Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-23007
Outcome: Not upheld
Respondent: Lloyds Banking Group Plc
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Bank.

Complaint summary

Mr N has complained that the payment of his contractual pension promise should be made by way of a tax-free lump sum and not by way of annual pension.

View determination

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