Standard Life Self Invested Personal Pension Scheme (CAS-71176-T1C6)
Complainant: Mr S
Complaint Topic: Administration
Ref: CAS-71176-T1C6
Outcome: Not upheld
Respondent: Standard Life Assurance Ltd
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by Standard Life.
Complaint summary
Mr S complained that Standard Life caused a delay when transferring his pension. Mr S wanted Standard Life to return the fees he had incurred in relation to his transfer and asked Standard Life to investigate whether he had suffered any loss caused by the delay.
View determination
DownloadRelated decisions
- Rowanmoor SSAS - Blick Horsham Limited Executive Pension Scheme (CAS-44560-Q1C8)Complainant: Mr KRespondent: Rowanmoor Group plc (Rowanmoor), including specifically its subsidiary
Rowanmoor Trustees Limited (RTL)Outcome: Partly upheldComplaint Topic: AdministrationRef: CAS-44560-Q1C8Date: - Westerby Private Pension (CAS-57893-P0C6)Complainant: Mr YRespondent: Westerby Trustee Services LimitedOutcome: Not upheldComplaint Topic: AdministrationRef: CAS-57893-P0C6Date: