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Sappi UK Pension Scheme (PO-23717)

Complainant: Mr L
Complaint Topic: Post retirement increases (escalation): RPI/CPI
Ref: PO-23717
Outcome: Not upheld
Respondent: PAN Governance LLP (PAN)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr L’s complaint and no further action is required by PAN.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr L’s complaint is that the index used for pension increases has changed from the Retail Prices Index (RPI) to the Consumer Prices Index (CPI).

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