Firemen’s Pension Scheme 1992 (CAS-84084-B7D5)

Ombudsman’s Determination

Outcome

The complaint is upheld against the Authority because:-

• Mr S reasonably relied on incorrect information he received from the Council and has suffered a financial loss, as a result of the Authority’s maladministration in failing to apply the rules governing the Scheme correctly; and
• Mr S has suffered serious distress and inconvenience as a result of the Authority’s maladministration stated in paragraph 2.1 above.

Complaint summary

Mr S has complained about the Authority’s maladministration in failing to implement an amendment to the Firemen’s Pension Scheme Order (1992) (the 1992 Order). He asserts that he has suffered a financial loss because of the Authority’s maladministration.