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TPS Benefits Scheme (CAS-95270-P0X8)

Complainant: Dr H
Complaint Topic: Transfers: general
Ref: CAS-95270-P0X8
Outcome: Not upheld
Respondent: Trustees of the TPS Benefits Scheme
Buck Consulting
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr H’s complaint, and no further action is required by Trustee or the Administrator.

Complaint summary

Dr H has complained that the Administrator did not provide a Cash Equivalent Transfer Value quotation in a timely manner and that he suffered a financial loss as a result of the delay. 

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