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Horizon Pension Scheme (CAS-72336-P3R0)

Complainant: Mr Y
Complaint Topic: Contributions: incorrect calculation
Ref: CAS-72336-P3R0
Outcome: Not upheld
Respondent: CPLAS Trustees Limited
Capita plc
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by CPLAS Trustee or Capita.

Complaint summary

Mr Y’s complaint concerns a period of unpaid leave from his employment, in 2014, which he said should be considered as pensionable. He maintains that, when rounding his service, this would give him a further year of pensionable service.

View determination

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