Deloitte UK Pension Scheme (PO-20485)
Complainant: Mr K
Complaint Topic: Benefits: incorrect calculation
Ref: PO-20485
Outcome: Partly upheld
Respondent: D&T Pension Trustees Limited (the Trustee)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
Mr K’s complaint against the Trustee is partly upheld, but there is a part of the complaint I do not agree with. To put matters right (for the part that is upheld) the Trustee should pay Mr K, £500 for the significant distress and inconvenience this situation has caused him.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr K’s complaint concerns the Trustee’s decision not to increase his deferred benefits by 50%.
View determination
DownloadRelated decisions
- ReAssure Personal Pension Plan (CAS-53873-S2G7)Complainant: Mr IRespondent: ReAssure LimitedOutcome: Partly upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-53873-S2G7Date:
- The Principal Civil Service Pension Scheme (CAS-100357-F0Y8)Complainant: Mr YRespondent: Cabinet Office
MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: