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Sanlam Retirement & Death Benefits Scheme (CAS-87628-Y8G6)

Complainant: Mr NS
Complaint Topic: Death benefits
Ref: CAS-87628-Y8G6
Outcome: Not upheld
Respondent: Sanlam Final Services UK Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr NS’ complaint and no further action is required by the Administrator.  

Complaint summary

Mr NS’ complaint concerns the Administrator’s decision not to pay him a share of his father’s Scheme benefits upon his death.

View determination

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