Skip to main content

LifeSight Master Trust (CAS-54811-N0H7)

Complainant: Mr X
Complaint Topic: Transfers: general
Ref: CAS-54811-N0H7
Outcome: Not upheld
Respondent: Trustee of the LifeSight Master Trust,
Willis Towers Watson
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr X’s complaint and no further action is required by the Trustee or Willis Towers Watson. 

Complaint summary

Mr X complained that he may not have been fully reimbursed for being out of market during the transition of his funds from the Fujitsu UK Pension Plan (the Plan) to the Scheme.

Mr X asked to be reimbursed the amount he believes he lost during the transition, which is around £1,000.

View determination

Download

Related decisions