Local Government Pension Scheme (PO-22737)
Complainant: Mrs S
Complaint Topic: Misquote/misinformation
Ref: PO-22737
Outcome: Not upheld
Respondent: South Yorkshire Pension Authority (SYPA)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs S’ complaint and no further action is required by SYPA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs S complains that SYPA supplied her with an incorrect late retirement quotation in August 2017, showing considerably overstated benefits which, she relied upon to her financial detriment by leaving employment in March 2018.
View determination
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