NCSR Retirement Benefit Scheme (Po-15863)
Complainant: Mrs L
Complaint Topic: Benefits: incorrect calculation
Ref: Po-15863
Outcome: Not upheld
Respondent: JLT Benefit Solutions Limited (JLT)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
- I do not uphold Mrs L’s complaint and no further action is required by JLT.
- My reasons for reaching this decision are explained in more detail below.
Complaint summary
- Mrs L considers that the figures quoted for her taking early retirement benefits from the Scheme is disproportionately lower than it would be should she retire at her normal retirement date (NRD).
View determination
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