The Coe of Ilford No 2 Discretionary Pension Scheme (PO-11331)
Complainant: Mr E
Complaint Topic: Misquote/misinformation
Ref: PO-11331
Outcome: Not upheld
Respondent: Aviva
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr E’s complaint and no further action is required by Aviva
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr E’s complaint against Aviva is that the transfer value he has been provided with does not reflect the value of the benefits within the Scheme.
View determination
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