The Scout Association Defined Benefit Pension Scheme (PO-17602)
Complainant: Mrs G
Complaint Topic: Death benefits
Ref: PO-17602
Outcome: Upheld
Respondent: 1. Barnett Waddingham LLP (BW)
2. The Trustees of the Scout Association Defined Benefit Pension Scheme (the
Trustees)
2. The Trustees of the Scout Association Defined Benefit Pension Scheme (the
Trustees)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
Mrs G’s complaint is upheld, and to put matters right the Trustees shall reconsider their decision regarding the distribution of death benefits in respect of the late Mr J and pay compensation to Mrs G for her distress and inconvenience.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs G’s complaint against BW and the Trustees is about their refusal to pay to her all or any of the death benefit that arose in respect of the late Mr J.
View determination
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