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Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-22344
Outcome: Not upheld
Respondent: Aon Hewitt (Aon)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Aon.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint concerns the miscalculation of his pension benefits. Mr N says that following this misinformation, he decided to take redundancy and retire.  He contends that this irreversible decision has limited his future income.

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