MRT Castings Ltd Discretionary Pension Scheme (PO-20417)
Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-20417
Outcome: Not upheld
Respondent: Aviva
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by Aviva.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N is complaining that Aviva sent him incorrect information over a number of years, showing that his normal retirement age was 60, when in fact it was 65.
View determination
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