NHS Pension Scheme (PO-17770)
Complainant: Mr R
Complaint Topic: Benefits: incorrect calculation
Ref: PO-17770
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr R’s complaint and no further action is required by NHSBSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr R has complained that NHSBSA has not calculated his pension benefits correctly because an incorrect reckonable pay figure has been used, and the necessary increases have not been applied as required.
View determination
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