NHS Pension Scheme (PO-17354)
Complainant: Mr Y
Complaint Topic: Misquote/misinformation
Ref: PO-17354
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by NHSBSA
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr Y has complained that NHSBSA say that he is required to pay a fee for the specific pension projections he has requested.
View determination
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