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Local Government Pension Scheme (PO-16662)

Complainant: Mrs P
Complaint Topic: Misquote/misinformation
Ref: PO-16662
Outcome: Not upheld
Respondent: Haringey Council
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs P’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs P complains that the Council provided her with incorrect information about her pension, over a four-year period. Mrs P says that she relied on this incorrect information when deciding to take voluntary redundancy.

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