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Cadbury Mondelez Pension Fund (PO-18855)

Complainant: Mrs E
Complaint Topic: Death benefits
Ref: PO-18855
Outcome: Not upheld
Respondent: Cadbury Mondelez Pension Trust Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs E is unhappy with the Trustee’s decision as to who should receive Mr E’s death benefit lump sum.

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