NHS Pension Scheme (PO-17086)
Complainant: Miss N
Complaint Topic: Benefits: incorrect calculation
Ref: PO-17086
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Miss N’s complaint and no further action is required by NHS BSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Miss N’s complaint concerns NHS BSA’s calculation of her retirement benefits. Miss N believes that the calculation should include a higher pensionable pay figure of £55,378.45 being applied to part of her pensionable service in relation to her deferred period of service.
View determination
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