Bradford & Bingley Staff Pension Scheme (PO-17320)
Complainant: Mr S
Complaint Topic: Misquote/misinformation
Ref: PO-17320
Outcome: Not upheld
Respondent: Bradford & Bingley Pensions Limited
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by the Trustee.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr S’ complaint concerns the Trustee’s failure to provide him with information regarding his Additional Voluntary Contributions (AVCs) fund which would indicate its poor performance. Mr S is dissatisfied that the AVCs’ investment yield would only cover the annual charges.
View determination
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