Police Pension Scheme (PO-11327)
Ombudsman’s Determination
Outcome
I do not uphold Mrs L’s complaint and no further action is required by MP.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs L’s complaint is that she believed she was making contributions to an additional voluntary contribution (AVC) plan from 1994, but MP has said these were in fact contributions towards additional widower’s pension benefits.
View determination
DownloadRelated decisions
- MSD Pension Scheme (CAS-110599-Q0P8)Complainant: Mrs ERespondent: AON Solutions UK Limited (AON)
MSD Pensions Trustee Limited (the Trustee)
Outcome: Not upheldComplaint Topic: Misquote/misinformationRef: CAS-110599-Q0P8Date: - Farmwell Ltd. Retirement and Death Benefit Scheme (CAS-110685-L4N5)Complainant: Mr TRespondent: AvivaOutcome: Not upheldComplaint Topic: Misquote/misinformationRef: CAS-110685-L4N5Date: