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Police Pension Scheme (PO-11327)

Complainant: Mrs L
Complaint Topic: Misquote/misinformation
Ref: PO-11327
Outcome: Not upheld
Respondent: Metropolitan Police
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs L’s complaint and no further action is required by MP.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs L’s complaint is that she believed she was making contributions to an additional voluntary contribution (AVC) plan from 1994, but MP has said these were in fact contributions towards additional widower’s pension benefits.

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