Local Government Pension Scheme (PO-15392)
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by NYPF.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N is complaining that NYPF provided an incorrect early retirement estimate on the online pension calculator in December 2015. He is asking NYPF to pay him an amount to recognise the distress its error caused him.
View determination
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MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: