Principal Civil Service Pension Scheme (PO-14067)
Complainant: Mr T
Complaint Topic: Misquote/misinformation
Ref: PO-14067
Outcome: Not upheld
Respondent: 1. MyCSP
2. The Cabinet Office
2. The Cabinet Office
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr T’s complaint and no further action is required by the Cabinet Office and MyCSP.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr T has complained that since 2013, his annual statements from MyCSP have not included pension projections for retiring at age 55, 60 and 65.
View determination
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