Jaguar Land Rover (PO-11991)
Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-11991
Outcome: Not upheld
Respondent: Jaguar Land Rover Pension Trustees Limited
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by the Trustee.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N has complained about the revaluation rate to be applied to an element of his pension, which he says is not in accordance with the information he received from the Scheme.
View determination
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