Principal Civil Service Pension Scheme (PO-18032)
Complainant: Mr I
Complaint Topic: Ill Health
Ref: PO-18032
Outcome: Not upheld
Respondent: 1. Cabinet Office (CO)
2. MyCSP
3. HM Revenue & Customs (HMRC)
2. MyCSP
3. HM Revenue & Customs (HMRC)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr I’s complaint and no further action is required by CO, MyCSP or HMRC.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr I has complained that HMRC mishandled his application for ill-health retirement, resulting in unnecessary legal and medical costs.
View determination
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