We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Principal Civil Service Pension Scheme (PO-18032)

Complainant: Mr I
Complaint Topic: Ill Health
Ref: PO-18032
Outcome: Not upheld
Respondent: 1. Cabinet Office (CO)
2. MyCSP
3. HM Revenue & Customs (HMRC)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr I’s complaint and no further action is required by CO, MyCSP or HMRC.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr I has complained that HMRC mishandled his application for ill-health retirement, resulting in unnecessary legal and medical costs.

View determination

Download

Related decisions

  • NHS Pension Scheme (CAS-81874-H9L5)
    Complainant: Mrs S
    Respondent: NHS Business Services Authority
    Outcome: Not upheld
    Complaint Topic: Ill Health
    Ref: CAS-81874-H9L5
    Date:
  • NHS Pension Scheme (CAS-59757-C0D8)
    Complainant: Mrs N
    Respondent: NHS Business Services Authority
    Outcome: Not upheld
    Complaint Topic: Ill Health
    Ref: CAS-59757-C0D8
    Date:
View all decisions