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Complainant: Mrs H
Complaint Topic: Membership
Ref: PO-13102
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs H’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs H has complained that NHSBSA say she is not eligible for Special Class Status (SCS). Therefore, she cannot retire at age 55 without suffering an early retirement reduction.

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