London Quantum Retirement Benefit Scheme (PO-10366)
Complainant: Mrs D
Complaint Topic: Misquote/misinformation
Ref: PO-10366
Outcome: Not upheld
Respondent: Dalriada Trustees Limited
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs D’s complaint and no further action is required by the Trustee.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs D has complained that the Trustee has, at the current time, declined her request to take pension benefits. Additionally she has said that the Trustee has failed to keep her updated.
View determination
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