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Local Government Pension Scheme (PO-14009)

Complainant: Mrs S
Complaint Topic: Misquote/misinformation
Ref: PO-14009
Outcome: Not upheld
Respondent: Leicestershire County Council Pensions
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by Leicestershire County Council Pensions.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs S’ complaint concerns the Council incorrectly informing her she could transfer her pension, on which basis she chose to retire early. Mrs S says she is no longer able to return to her previous role and is having to rely on her husband to cover her financially.

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