Local Government Pension Scheme (Mr Y)
Complainant: PO-9245
Complaint Topic: Misquote/misinformation
Ref: Mr Y
Outcome: Not upheld
Respondent: West Midlands Pension Fund
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by the Fund.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr Y has complained that the Fund did not fully explain how his benefit entitlement would be paid, leading him to believe that he had applied for a higher amount.
View determination
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