Atos UK Pension Scheme (PO-14389)
Complainant: Mr T
Complaint Topic: Benefits: incorrect calculation
Ref: PO-14389
Outcome: Not upheld
Respondent: Xafinity
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr T’s complaint and no further action is required by Xafinity.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr T is complaining that Xafinity (as the administrators of the Scheme) provided him with incorrect retirement estimates. As a result, Mr T says he relied on those estimates to make irreversible financial decisions.
View determination
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