Armed Forces Pension Scheme 2005 (PO-9178)
Complainant: Mrs E
Complaint Topic: Death benefits
Ref: PO-9178
Outcome: Not upheld
Respondent: Veterans UK (formerly known as Service Personnel and Veterans Agency (SPVA))
Type: Pension complaint or dispute
Date:
Ombudsman’s determination
Outcome
I do not uphold Mrs Y’s complaint, and no further action is required by Veterans UK.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs Y complained that the lump sum death benefit payable under the Scheme on her son’s death should have been paid to his estate, not to Miss X, and that a dependant’s pension should not have been paid by the Scheme to Miss X.
View determination
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