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Local Government Pension Scheme (PO-13691)

Complainant: Miss A
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-13691
Outcome: Not upheld
Respondent: Ministry of Justice
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Miss A’s complaint and no further action is required by Ministry of Justice

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Miss A has complained that MoJ has reached a perverse decision when deciding not to exercise their discretion to allow Miss A early payment of her pension on compassionate grounds.

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