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Principal Civil Service Pension Scheme (PO-11792)

Complainant: Mr L
Complaint Topic: Contributions: incorrect calculation
Ref: PO-11792
Outcome: Not upheld
Respondent: 1. Cabinet Office
2. MyCSP
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr L’s complaint and no further action is required by the Cabinet Office and MyCSP.

Complaint summary

Mr L has two complaints:

  • He disagrees with the way in which his Widows’ Pension Scheme (WPS) debt has been calculated; and
  • He disputes that, prior to his retirement, he was provided with an opportunity to pay the outstanding WPS contribution.

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