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First Great Western Section of the Railway Pension Scheme (PO-8307)

Complainant: Mrs N
Complaint Topic: Death benefits
Ref: PO-8307
Outcome: Not upheld
Respondent: Trustee of the Scheme
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs N’s complaint is about the way the Trustee decided to distribute the lump sum death benefit.

View determination

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