Zurich Financial Services UK Pension Scheme (PO-7438)
Complainant: Mr N
Complaint Topic: Benefits: incorrect calculation
Ref: PO-7438
Outcome: Not upheld
Respondent: Zurich Assurance Ltd
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by Zurich.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N has complained that Zurich is not paying increases on the pre-1988 element of his Guaranteed Minimum Pension (GMP), even though he is not receiving these increases from the State.
View determination
DownloadRelated decisions
- ReAssure Personal Pension Plan (CAS-53873-S2G7)Complainant: Mr IRespondent: ReAssure LimitedOutcome: Partly upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-53873-S2G7Date:
- The Principal Civil Service Pension Scheme (CAS-100357-F0Y8)Complainant: Mr YRespondent: Cabinet Office
MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: