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NHS Pension Scheme Regulations 1995 (PO-4778)

Complainant: Mrs E
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: PO-4778
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination and reasons

I do not uphold Mrs E’s complaint and no further action is required by NHSBSA.

My reasons for reaching this view are explained in more detail below.

Complaint summary

Mrs E’s complaint against NHSBSA, the Scheme managers is that she should be entitled to continue to receive her widow’s pension even if she were to remarry or cohabit. She has been told by NHSBSA that the Scheme rules do not allow for this.

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