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Complainant: Mr Miles Firth
Complaint Topic: Benefits: incorrect calculation
Ref: PO-4279
Outcome: Not upheld
Respondent: Edwards Ltd
Type: Pension complaint or dispute
Date:

Complaint summary

Mr Firth has complained that Edwards Ltd, his previous employer, introduced a new method of calculating the enhanced pension on redundancy which prevented him from taking his deferred pension without actuarial reduction.

Summary of the Ombudsman’s determination and reasons

The complaint should not be upheld against Edwards Ltd. This is because their consent to the payment of an enhanced pension on redundancy was conditional on the deferred pension being taken at the same time as the additional annual pension (AAP).

 

 

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