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AVIVA Personal Pension Plan (PO-6375)

Complainant: Mr Anthony Hughes
Complaint Topic: Pension liberation
Ref: PO-6375
Outcome: Not upheld
Respondent: Aviva UK Life
Type: Pension complaint or dispute
Date:

Complaint summary

Mr Hughes complains that, following his application, Aviva transferred his pension to the Capita Oak Pension Scheme without sufficient checks on the receiving scheme and he is now unable to locate his pension fund.

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