Principal Civil Service Pension Scheme (PO-3363)
Complainant: Mrs Aida Cole
Complaint Topic: Death benefits
Ref: PO-3363
Outcome: Upheld
Respondent: Capita plc
Type: Pension complaint or dispute
Date:
Complaint Summary
Mrs Cole says that she was nominated to receive a pension by her late partner. There is no record of the nomination so the pension has been refused.
Short reasons
Following an oral hearing, the complaint is upheld on the basis that it is more likely than not that the form was completed and sent. Mrs Cole should receive a pension, therefore.
View determination
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