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The Sippcentre SIPP (PO-4504)

Complainant: Mr Clive Thomas
Complaint Topic: Transfers: general
Ref: PO-4504
Outcome: Upheld
Respondent: Sippcentre
Type: Pension complaint or dispute
Date:

Complaint Summary

Mr Thomas’ complaint against Sippcentre is that they delayed in transferring the SIPP to another SIPP arrangement with Alliance Trust and that their delay caused him financial loss.

Summary of the Deputy Ombudsman’s determination and reasons

The complaint should be upheld against Sippcentre because their admitted delay has caused Mr Thomas financial loss over and above the amount they have offered him as compensation.

 

View determination

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