Skip to main content

Local Government Pension Scheme (PO-3993)

Complainant: Mrs Angela Winstanley
Complaint Topic: Transfers: general
Ref: PO-3993
Outcome: Not upheld
Respondent: The National Autistic Society
Type: Pension complaint or dispute
Date:

Complaint summary

Mrs Winstanley’s complaint which is against the Society is about the delay in providing her with a transfer value of her benefits from the Scheme.

Summary of the Ombudsman’s determination and reasons

The complaint should not be upheld against the Society because they were not responsible for the delay in Mrs Winstanley receiving a transfer value from the Scheme.

 

View determination

Download

Related decisions

  • Phoenix Life Personal Pension Plan (CAS-56595-R8D7)
    Complainant: Mr H
    Respondent: Phoenix Life Assurance Limited
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: CAS-56595-R8D7
    Date:
  • (CAS-67622-R2B2)
    Complainant: Mr H
    Respondent: Trustee of the Aegon UK Staff Retirement and Death Benefit Scheme
    Mercer Limited
    Scottish Widows Platform, trading as Embark Investment Services limited
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: CAS-67622-R2B2
    Date: