The Lifetime SIPP (PO-3015)
Complainant: Mr Luke Barnett
Complaint Topic: Administration
Ref: PO-3015
Outcome: Not upheld
Respondent: Hartley SAS
Type: Pension complaint or dispute
Date:
Subject
Mr Barnett’s complaint is that Hartley failed to properly administer the Plan. In particular he says that Hartley failed to flag the non-payment of rent in respect of Consort House (the Property).
The Pensions Ombudsman’s determination and short reasons
The complaint should not be upheld against Hartley because they were not primarily liable for any loss to Mr Barnett. Much of the loss that Mr Barnett claims was not directly attributable to the failure to identify that the Tenant was not paying rent
View determination
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