Marks and Spencer Pension Scheme (PO-390)
Complainant: Miss Kim Hunter
Complaint Topic: Benefits: incorrect calculation
Ref: PO-390
Outcome: Not upheld
Respondent: Marks & Spencer Pension Trust Ltd (the Trustee)
Type: Pension complaint or dispute
Date:
Subject
Miss Hunter complains that the Trustee has applied the state benefit deduction from age 65, even though she will not receive her state pension until age 66.
The Deputy Pensions Ombudsman’s determination and short reasons
The complaint should not be upheld against the Trustee because there has been no maladministration. The Trustee has dealt with Miss Hunter’s pension in accordance with the Scheme rules, which states that her state pension age is her 65th birthday. In addition, the Trustee did not provide her with inaccurate or misleading information.
View determination
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