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Principal Civil Service Pension Scheme (PO-1619)

Complainant: Mr Paul Yearsley
Complaint Topic: Misquote/misinformation
Ref: PO-1619
Outcome: Not upheld
Respondent: 1. My Civil Service Pension (MyCSP)
2. The Cabinet Office
Type: Pension complaint or dispute
Date:

Subject

Mr Yearsley complains that he was given an incorrect statement of his benefits which he relied upon when making his decision whether to take early retirement. Mr Yearsley says that had he known the true position in respect of his benefits he would have remained in his job and not taken early retirement.

The Pensions Ombudsman’s determination and short reasons

The complaint is not upheld. I find that Mr Yearsley could reasonably have been aware of the error in the statement of his benefits and is likely to have still retired regardless.

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